Merit turns happy customers, into brand ambassadors by asking for feedback at the right time, in the right way, for every customer.Get Started
Merit makes it easy to send via SMS or Email, to single or multiple customers, or with integrations Merit can automatically trigger review invites based on actions in your favourite CMS, CRM, Booking, or POS tools.Get Started
Merit crafts review invite messages which are targeted and relevant to the business type and receiving customer. Tested against thousands of options we know what works and when.Get Started
Supercharge your online reputation; boost your SEO, grow your customer base and improve sales metrics.Get Started
How does Merit work?
Merit allows you to simply send customers review invitations via sms or email. Merit’s AI driven platform will detect customer sentiment and allow for an option of direct feedback if negative sentiment is detected, as well as pathways to your chosen review sites.
Review invitations can be sent manually or setup to run automatically in conjunction with your existing CRM, POS or booking systems. Choose your own message text or use Merit’s smart messaging system to choose for you, based on AI tested variations for your industry.
How do I get started?
Simply sign up, add your business location or locations, add your chosen review sites and review site order preference, and start sending review invitations.
Alternatively contact the Merit team via live chat to request a demonstration. We can assist you in your setup, and help you to get the most out of your Merit.
Which review sites does Merit support?
Currently Merit works out of the box with Google reviews and Facebook reviews; more review site additions will be released weekly - please contact support to request your desired review site and we will add it pronto!
Which countries does Merit support?
Australia Canada Thailand United States of America
Coming soon: New Zealand Singapore
Which integrations does Merit support?
Merit's integrations are in growth mode 💪, please request a demonstration or contact support and we will add your business's CRM, POS or other system to work with Merit.
Which currencies do you support?
Merit currently charges in USD only.
All the core features, pay as you grow
100 Total SMS review invitations
Unlimited review invitation emails
Best for the business that needs it all
Merit supercharges your online reputation by driving online review completions through the power of Artificial Intelligence.