Request for Reviews

Merit lets you send requests for reviews to any review site via SMS or Email, to single or multiple customers.

Customer Surveys

Merit makes it easy to create surveys. We offer powerful industry standard survey templates for Customer Satisfaction and Net Promoter Score surveys.

Powerful Insights

Merit analyses all your reviews and customer feedback giving you powerful insights into what your customers are saying.

All you need in one place

Get easy access to all your reviews and customer feedback and get automatically alerted of events you should to pay attention to.

See your results of collecting more reviews and learning from your customers, day by day.

  • AI insights from your reviews
  • Automatic reports and alerts

Customer Surveys

Get to know what your customers like and dont like with Customer Satisfaction and Net Promotor Score surveys.

Open them on a tablet or encourage customers to scan a QR and automatically reward them with a Coupon for providing you invaluable feedback.

  • Live dashboard with results
  • Custom surveys and branding
  • Share your surveys using QR codes, short links or hand over a tablet
Customer Surveys
Register on Merit

Register your business on Merit and get started

Connect your Review Sites

Link to your social accounts like: Facebook, Google, Tripadvisor, Yelp etc.

Explore AI Customer Insights

See how your business is doing and compare to your industry and individual competitors

Reach Further

Send review requests, run surveys, share coupons and scratch cards through multiple channels

Awesome Core Features

We specialize in customer experience powered marketing and sales.
With Merit you automatically make reviews and customer feedback work for your business.

2 Minute Setup

  • Register your business
  • No creditcard needed
  • Add your review sites
  • Merit is now running and working for you

Automated Messaging

  • SMS & Email
  • Automatic responses using AI
  • Customizable Response Templates

Customer Insights

  • 360° Analysis
  • Competitor Benchmarking
  • Sentiment Deep-dive


  • Net Promotor Score
  • Customer Satisfaction
  • Custom survey
  • Open on your Tablet or share online

2 M+

Processed Reviews

100 +

Review Sites

38000 +

SMS & Emails Sent

Are you a business?

Our team is happy to give you a tour of the platform!