Review Request – Made Easy and Simple
One of the coolest features on Merit’s platform is the “Review Request” option. Since 90% of consumers read online reviews before visiting a business, the importance of reviews for businesses is second to none. Reviews show potential customers about the kind of experience they are likely to have when dealing with a business. It is a super important part of any business, online or a brick and mortar business, and it can either make or break a business.
With Merit, businesses don’t have to worry about continuously asking customers to leave reviews for their business. The business can supercharge their online reputation by turning happy customers into potential brand ambassadors by asking for feedback in a way that is perfect for each individual customer – in the right way and at the right time.
Businesses using Merit’s easy-to-use review service will be able to send automated SMS and/or email to either individual or multiple customers at the click of a button. Additionally, they can customise response templates that will allow for automatic responses using state-of-the-art AI. Simply choose the kind of request for review you’d like to send to customers on any review site of your choice, and let Merit take care of the rest. Have all your reviews in one place and finally get that edge over your competitors that you know you deserve!